WALLR
Privacy Policy
This Privacy Policy explains how WALLR handles information when people use the WALLR mobile application and the services connected to it.
WALLR is a construction project collaboration application. It is designed to help authorized users access projects, create and follow tasks, collaborate with project participants, and document work on site.
Information we process
Depending on how your account is configured and how you use WALLR, the service may process the following information:
- Account information: name, phone number, profile image, user role, account status, and related account identifiers.
- Project information: projects you are allowed to access, project addresses, crew assignments, project categories, and project status information.
- Task and collaboration information: task titles, descriptions, status, assignees, checklists, technical notes, task messages, dates, locations, and other information entered into a task.
- Uploaded media: profile images, site photos, work images, proof-of-work images, and annotated images uploaded by authorized users.
- Notification information: device or push-notification tokens and notification preferences used to deliver relevant app notifications.
- Support information: information you choose to provide when contacting WALLR for support or an account-related request.
Why we use this information
We use information only as needed to operate and support WALLR, including to:
- authenticate users and maintain account access;
- show projects and tasks that a user is authorized to access;
- assign work, record progress, and support project collaboration;
- store and display task-related photos and documentation;
- send operational notifications about relevant project or task activity;
- protect the service, investigate errors or misuse, and maintain security;
- respond to support, privacy, and account deletion requests.
Firebase and service providers
WALLR may use Firebase services provided by Google for app functionality such as push notifications. When those services are used, technical identifiers needed to deliver the service may be processed by Google in accordance with Google's applicable terms and privacy documentation.
We may also use hosting, infrastructure, and other technical service providers to operate the backend and securely store application data. These providers process information only as necessary to provide their services to WALLR.
Sharing of information
Project and task information is visible only to users who have been granted access according to their role and project permissions. We do not publish private project information publicly. Information may also be disclosed when required by applicable law, to protect the security of the service, or to technical providers that help operate WALLR.
Data retention
Information is kept for as long as it is needed to provide WALLR, maintain project records, meet contractual or legal obligations, resolve disputes, and protect the service. Retention periods can vary depending on the type of information and the reason it is stored.
Your choices and rights
You may ask for access to, correction of, or deletion of personal information where applicable. Account deletion requests can be submitted using the instructions on the Account Deletion Request page. Some information may need to be retained when required by law or when it forms part of legitimate project or business records.
Security
WALLR uses access controls and reasonable technical and organizational safeguards intended to protect account and project information. No internet service can guarantee absolute security, so users should also protect their devices and account access.
Children
WALLR is a business application intended for authorized construction professionals and project participants. It is not designed for children.
Changes to this policy
We may update this Privacy Policy when the app, its services, or legal requirements change. The current version will be published on this page with an updated revision date.
Questions or privacy requests can be sent to michiel@wallr.be.